FAQ – Frequently Asked Questions

1. What is Yume Kanzashi?
Yume Kanzashi is a handcrafted accessory brand inspired by traditional Japanese kanzashi, blending classical elements with a modern touch.

2. Are all products handmade?
Yes, all of our items are meticulously handcrafted by artisans with attention to detail and a passion for quality.

3. Can I request a custom design?
Absolutely! We accept custom orders tailored to your preferences in color, shape, or theme. Please reach out to our team via the contact page.

4. How long does shipping take?
Shipping times vary by location. Domestic orders typically arrive within 3–5 business days, while international orders may take 7–14 business days.

5. Do you accept returns?
We accept returns within 7 days of delivery, provided the item is unused and in perfect condition. Please refer to our return policy page for more details.